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What is the Enterprise pricing of WebEngage?

For enterprise pricing please contact at: 1 (408) 890-2392 (US) or +91 (22) 67259495 (India). To check out features, pleas take a look at our pricing section.

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If a customer hits the maximum limit of their usage earlier than estimated,...

In case you are hitting your monthly usage limits, you can easily upgrade to a higher plan. System sends out alert messages to you when you hit 50%, 80% and 95% of your limits allowing you to upgrade...

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How many notifications can one make and run per month?

There is a limit on maximum number of active notifications you can run at a time. If you wish to activate a new notification, you need to de-activate the notifications that are not in use. The System...

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How can I be over my notification limit, just four days into the billing...

Your account is in the Basic plan, which has a 100k/month impression limit on Notification views. You exceeded that for the current cycle. See this link to get an overview of limits –...

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Is it possible to show a notification to users coming from a specific location?

Yes, it is possible to target visitors coming from a particular geo location and show them a notification on your website. The closest the system provides targeting is at city level. Geo location is...

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Is it possible to set a rule to identify a visitor coming from social media?

Sure, it is possible. While targeting surveys/notifications, you need to choose “Traffic Source” based targeting and select “Social Media” as the channel. When a visitor clicks on a link of your...

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What are the features that one gets with the enterprise plan?

Enterprise plan offers following additional feature: Higher monthly usage limits for each of the product. Monthly limits for notification views, notification clicks, survey responses and feedback...

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Can we use the standard package for just 2 or 3 months or do we need to...

You can use it for the period you wish (monthly basis) and make the payment accordingly. You can upgrade or downgrade anytime. For all information regarding pricing, please refer to: WebEngage Pricing...

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How could one remove the WebEngage WordPress Plugin?

You’ll need to deactivate the plugin in your WordPress admin panel. That will remove the integration code.

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How does WebEngage calculate total monthly usage of survey responses?

Actual individual user responses (with at least one question answered) are considered in the usage limit. You can create a single question survey or a multi-question survey, the limit simply depends on...

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